Operational and Strategic Business Intelligence

Author
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2024

Overview

Challenge

A UK oil and gas transportation company embarked on an organizational transformation journey focused on sustainable performance management and digitization. The client needed to enhance processes and improve data visibility across the business to optimise daily operations and provide better insights for decision-making in critical areas. They needed a strategic partner to not only implement technical solutions but also to embed within their team and build lasting capabilities. Key challenges included:

  • Fragmented data across multiple systems and manual processes
  • Limited visibility into cross-functional performance metrics
  • Need for sustainable, scalable digital infrastructure
  • Requirement for business-wide adoption and capability building

Solution

Our partnership centered on delivering a holistic digital transformation while ensuring sustainable capability development within their organization. To do so:

  • Blend established a modern cloud infrastructure using Microsoft Azure and Snowflake, creating the foundation for enterprise-wide data integration
  • With robust architecture in pace, Blend developed PowerBI dashboard suites that aligned with critical business priorities and stakeholder needs
  • To ensure tool adoption, Blend included training programs and self-service tools that democratized data access across the business
  • As the program matured, Blend transitioned from the initial build phase to a sustainable maintenance model, allowing the team to provide ongoing support while simultaneously advancing to more advanced use cases

Impact

Operational excellence. Through real-time risk identification and improved planning capabilities, operational excellence was enhanced across maintenance, integrity, HSE, and commercial operations, leading to significant reductions in safety incidents and unplanned downtime.

Performance management. The implementation of consistent, reliable metrics and a single source of truth transformed performance management, enabling data-driven decision making at all levels of the organization.

Digital transformation. The digital transformation successfully democratized data access through self-service tools and automation, creating a scalable foundation that significantly reduced manual effort.

Financial benefits. Substantial financial benefits were realized through improved resource allocation, reduced operational costs, and demonstrated emissions reduction through enhanced monitoring and control capabilities.

Key Data Points